Customer Support
Recommended maintenance
Carrying out regular machine maintenance ensures that the equipment is always in perfect working order, and minimizes the risk of machine downtime. The simple routine maintenance actions can be performed directly by the user, whereas the special maintenance actions require the skills of a trained and authorized technician.

A good service contract ensures that special maintenance actions are carried out with the requisite professional competence.

WARNING: before attempting any operations on electrically powered equipment, turn off the machine and unplug its mains lead from the wall outlet. In addition, while carrying out the maintenance operations, be careful with any moving parts.




Strength machines
When What How
Daily Cleaning the upholstery. Use a cloth moistened with a solution of mild soap and water.
Cleaning the frame. Use a cloth moistened in a solution of mild soap and water.
Cleaning the chrome parts. Use a cloth soaked with alcohol.
Weekly Checking the cables Check the state of wear (cracks, hardening etc) and replace if damaged or worn. Check the cable tension.
Checking the bars. Clean with a cloth soaked in alcohol and lubricate with oil. Wipe any excess oil.
Checking the weight stack Check the state of wear and replace if damaged or worn.
Checking the pulleys and cams Check their state of wear and replace if damaged or worn.
Checking the upholstery, rubber handle grips, foot rests, guards etc Checking the seat adjustments, levers etc
Fixing of screws, bolts etc Clean with a cloth soaked in alcohol and lubricate with oil.
Fissaggio viti, bulloni etc Lock down when loose.
Yearly Cables. Replace the weight stack cables.
Cardio machines: bike, recline, top
The machines must be connected to a properly earthed wall outlet. When using the cascade connection available on the machines, for safety reasons it is possible to connect up to a maximum of 5 machines.

When What How
Daily Cleaning the machine exterior Use a cloth moistened in a solution of mild soap and water.
Monthly Internal cleaning Open the machine guards. Clean with a vacuum cleaner taking particular care with the alternator and the electronic circuit boards.
Checking the saddle, rubber handle grips, foot rests, guards etc Check the state of wear and replace when damaged or worn.
Checking the display Check that the buzzer sounds, that all the LEDs and all the keys on the keypad are working correctly. Check the operation of the heart rate meter.
Checking the seat adjustment Check the amount of play on the saddle stem. Adjust if excessive. Lubricate the saddle stem with oil..
Twice-yearly Checking the chain. Check its state of wear and replace if there are any jammed links. Lubricate with chain grease. Check its tension and alignment.
Checking the belt. Check its state of wear and replace if the edges are frayed. Check its tension and alignment.
Cardio machines: rotex™ e glidex
The machines must be connected to a correctly earthed wall outlet. When using the cascade connection available on the machines, for safety reasons it is possible to connect up to a maximum of 5 machines.

When What How
Daily Cleaning the machine exterior Use a cloth moistened in a solution of mild soap and water.
Monthly Internal cleaning Open the machine guards. Clean with a vacuum cleaner, taking care with the alternator and the electronic circuit boards.
Checking the rubber handle grips, foot rests, guards etc Check their state of wear and replace if damaged or worn.
Checking the display Check that the buzzer sounds, that all the LEDs and all the keys on the keyboard are working correctly. Check the operation of the heart rate meter.
Cleaning the lever wheels. Clean the wheel surface, removing any deposits.
Twice-yearly Checking the belt. Check its state of wear and replace if the edges are frayed. Check its tension and alignment.
Cardio machines: step
The machines must be connected to a properly earthed wall outlet. When using the cascade connection available on the machines, for safety reasons it is possible to connect up to a maximum of 5 machines.

When What How
Daily Cleaning the machine exterior Use a cloth moistened with a solution of mild soap and water.
Monthly Internal cleaning Open the machine guards. Clean with a vacuum cleaner, taking particular care with the alternator and the electronic circuit boards.
Checking the rubber handle grips. Check their state of wear and replace if damaged or worn.
Checking the display Check that the buzzer sounds, that all the LEDs and all the key son the keypad are working correctly. Check the operation of the heart rate meter.
Lubrication of the pedal chains. Lubricate the pedal chains using chain grease.
Twice-yearly Checking the chains Check their state of wear and replace if there are any jammed links. Lubricate with chain grease. Check their tension and alignment.
Checking the belt. Check its state of wear and replace if the edges are frayed. Check the tension and alignment.
Cardio machines: treadmill
The treadmills must be connected to a properly earthed, dedicated wall outlet (connected only to one machine) with an adequate power rating (10 A for Run XT and XTPRO in the 220V version, 20 A for the 110V version, and 16 A for Runrace™ in the 220V version).

When What How
Daily Cleaning the machine exterior Use a cloth moistened in a solution of mild soap and water.
Monthly Internal cleaning Open the machine guards. Clean with a vacuum cleaner, taking particular care with the dust filter, the inverter, the motors and the electronic circuit boards.
Checking the tread belt and table. Check the state of wear of the tread belt and table. Replace if excessively worn. Check the tension and centering of the tread belt.
Lubrication of the tread belt. Clean the area between the table and the tread belt using a dry cloth. Lubricate with the specified oil, taking care to evenly distribute the lubricant over the entire surface of the tread belt.
Lubrication of the elevation bars. Clean the bars with a dry cloth. Lubricate with the specified grease.
Checking the rubber handle grips, footrests, guards etc Check the state of wear and replace when damaged or worn.
Checking the display. Check that the buzzer sounds, that all the LEDs and keys on the keypad are working correctly. Check the operation of the heart rate meter and the emergency button.
Twice-yearly Checking the motor drive-belt. Check its state of wear and replace if the edges are frayed. Check its tension and alignment.

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